For any network large or small, security software is an absolute must – even for Mac owners. A great security suite can protect your system from all kinds of evils and block many things from happening – including accessing your iTunes program. If you are frustrated at an iTunes program that’s not functioning properly, that good old virus protector could be in the way.
Thankfully, making sure that your virus protector is up to date and configured isn’t hard to do. Once the following steps have been completed, your iTunes page should open up effortlessly.
Determining If Your Security Suite Is the Problem
If your iTunes account cannot be opened, cannot be synched with a device, and simply won’t connect to your iTunes store content, the problem you’re facing is almost certainly a security suite issue. But, just to be sure, double-check that your system is running smoothly, is up to date time and location wise, and that both your iTunes version and your current OS are the latest versions available. If everything looks good system wise and you are sure that you have a security blockage issue, there are a few simple things that you can do to get around this problem.
Configuring Is Important
To get around all the potential security software problems, you will have to configure your security program accurately. To do this, you must make sure that your security suite will allow Apple to function without interference. Since all security suites are different, the best way to make sure your suite is configured properly is to contact the right security suite manufacturer.
Check For Updates
Sometimes, a security program that hasn’t been properly updated can be a real nuisance. If you don’t have the latest version of your security program installed, make sure to take those few minutes to update the program. An older version of a security program might block all Apple products or be a hassle to configure. Updates should be available right from the security suite main page.
The Old Reinstall
When all else fails, there’s always one old tried and true test that will work in most instances: the remove and reinstall. If you have your original security suite disc (make sure you have this prior to a reinstallation attempt!), you can uninstall your current suite and then reinstall it. If you don’t want to go through this procedure, take a few moments to disable your current suite. Leave the program disabled for a good hour to two hours (try not to visit any sites while deactivated), and then turn the program on once again. If the problem still persists, you will have to uninstall and reinstall your program (try to configure the program first).
As great as security programs are, they are not fool-proof, and these program often get in the way of something as simple as iTunes. Going through the steps listed above should prevent any further iTunes blocking from occurring or reoccuring, so you can go on your merry iTunes way.