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  • My Order
Please use the following form to find your order in our database and verify your identity. If any information is missing, please leave the corresponding fields blank and your order will be searched using the remaining criteria.
First and last four digits of Credit Card used
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  • Using the "My Order" console you can:
    • Get a detailed invoice for your purchase;
    • Change e-mail address in your profile;
    • Resend registration information to your e-mail;
    • Upgrade the product;
    • Download the current build of the previously purchased software;
    • Renew customer support service **

** With the purchase of a new R-TT software product, you receive one year of support services that includes technical support, customer support and all upgrades and new releases for your product during that term. When your 1-year support service expires, you will need to renew that support at a discounted price to continue receiving support services. The renewal support purchase will extend your support by 1-year from the date of its expiration.